Privacy Policy

1. Introduction

At Contentee.ai (a brand owned and managed by SEOtoolbox.io, Inc.) ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media content creation platform.

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Profile information and brand details
• Content you create, upload, or generate using our Service
• Social media account credentials and authorization tokens
• Payment and billing information
• Communications with our support team

2.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information necessary to operate and improve the app functionality, including:

• Usage data related to content posting and scheduling features
• Device information (IP address, browser type, operating system)
• Log data related to errors or failed content postings
• Cookies and similar technologies necessary for login, account security, and Service functionality

2.3 Information from Third Parties

We may receive information from third-party services you connect to our platform, but only to provide the core functionality:

• Social media platform data required to post content (e.g., profile information, engagement metrics)
• Authentication information from social login providers

3. How We Use Your Information

We use the information we collect solely to provide, maintain, and improve the core functionality of our Service, including:

• Authenticate and connect your social media accounts
• Generate and post content to your connected accounts
• Provide customer support and respond to your inquiries
• Send technical notices related to your account and content

We do not use Google account or other social login data for advertising, marketing, or any purpose unrelated to the Service functionality.

4. AI and Machine Learning

Our Service uses AI to generate content based on your inputs.

• AI-generated content is created from the data you provide and your preferences.
• Your personal information is not used for training our AI models.
• You retain ownership of all content you create using our AI tools.

5. Information Sharing and Disclosure

We review all government or law enforcement requests for user data to ensure they are legally valid. If a request appears unlawful or overly broad, we may challenge it. We disclose only the minimum information necessary to comply with legal obligations and maintain internal documentation of such requests.

We do not sell, trade, or otherwise transfer your personal information except in the following limited cases:

• Service Providers: Only to assist in providing the Service (e.g., hosting, authentication)
• Social Media Platforms: Only to publish content you authorize
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: If our company undergoes a merger, acquisition, or sale of assets
• With Your Consent: Only if you explicitly agree

6. Data Security

We implement strong technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Access controls and authentication
• Employee training on data protection
• Incident response procedures for security breaches

While we strive to protect your information, no transmission or storage method is 100% secure.

7. Data Retention

We retain your data only as long as necessary to provide the Service:

• Account Data: Retained while your account is active and for a reasonable period after deletion
• Content Data: Retained according to your account settings and legal requirements
• Usage Data: Retained only as necessary to ensure Service functionality

You can request deletion of your data at any time through your account settings.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access, correction, deletion, or portability of your data
• Restriction or objection to processing
• Withdrawal of consent for optional features

To exercise these rights, contact us at the information below.

9. Cookies and Tracking Technologies

We only use cookies and tracking technologies necessary for login, account security, and Service functionality.

You can manage cookies through your browser, but disabling some may affect Service performance.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your residence, only to provide Service functionality.

We use appropriate safeguards, such as standard contractual clauses, to protect your data.

11. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. Third-Party Services

When you connect third-party accounts (Google, Facebook, etc.) to our Service:

• We access only the information you explicitly authorize
• We store minimal data necessary to provide the Service
• You may revoke access at any time
• Third-party privacy policies govern their handling of your data

13. Legal Basis for Processing (GDPR)

• Contract Performance: To provide the Service
• Consent: For optional features
• Legal Obligation: As required by law

14. California Privacy Rights (CCPA)

• Right to know, delete, and opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell your personal information.

15. Changes to This Privacy Policy

We may update this policy for operational, legal, or regulatory reasons.

• Updates will be reflected in the “Last updated” date
• Material changes may be notified via email or website notice